Modern Slavery Statement — Bayswater Carpet Cleaners

Company team meeting on ethical policy with logo visible Bayswater Carpet Cleaners is committed to preventing modern slavery and human trafficking in all areas of our operations. This Modern Slavery Statement sets out our ongoing approach, responsibilities and actions to ensure that forced labour, bonded labour and exploitation have no place in our business or supply chain. We adopt a zero-tolerance policy to any form of modern slavery and exploitative practices.

Scope and Commitment

Our policy applies to all colleagues, contractors and third-party suppliers engaged by our Bayswater carpet cleaning company. We define modern slavery broadly to include forced labour, human trafficking, debt bondage and other unlawful means of restricting an individual’s freedom. We will not tolerate recruitment practices, working conditions or procurement processes that expose workers to these risks. The commitment includes procurement, operations and customer-facing teams equally.

Inspection of supply chain records and risk mapping documents The statement covers our Bayswater carpet cleaners operations, cleaning franchises and cleaning services supply networks. We expect suppliers and subcontractors to adhere to the same standards and to confirm compliance through contractual clauses and declarations. Our procurement framework seeks to identify and manage risk across purchasing of machinery, cleaning chemicals, uniforms and temporary labour arrangements.

Zero-Tolerance Policy and Governance

Our zero-tolerance policy is overseen by senior management and forms part of our code of conduct. Board-level oversight ensures accountability and periodic reporting. Responsibilities are assigned across departments: operations manage on-site compliance, procurement enforces supplier checks and HR protects worker rights through fair recruitment and pay practices.

Auditor conducting site review of supplier workplace

Supplier Due Diligence and Audits

We conduct rigorous supplier audits and risk assessments to identify and mitigate slavery risks. Key elements include:

Pre-engagement risk assessment for new suppliers and third parties
Periodic on-site and remote supplier audits focusing on contracts, payroll and worker treatment
Corrective action plans where non-compliance is identified and follow-up verification

Our supplier audit programme is tailored to the level of risk. Higher-risk suppliers receive more frequent audits and deeper document verification. We require evidence of lawful recruitment, transparent wage records and freedom to terminate employment. Where necessary, we will suspend or terminate contracts with suppliers who fail to remediate breaches of our standards.

Reporting Channels and Worker Protection

We provide multiple reporting channels for suspected modern slavery, including anonymous reporting mechanisms and escalation pathways. All reports are treated seriously and investigated promptly. Whistleblowers are protected from retaliation and investigations are conducted in a confidential manner. Employees and contractors are encouraged to raise concerns through internal lines and designated compliance contacts.

Training session for employees on recognising signs of exploitation

Training, Communication and Responsibilities

We deliver targeted training to procurement, site managers and HR staff so they can identify signs of exploitation and apply our supplier audit protocols. Communication of expectations to suppliers is explicit in our contracts and supplier codes of conduct. Our cleaning teams and management must demonstrate ongoing compliance and prompt reporting.

Document representing the annual modern slavery review and policy update Annual Review and Continuous Improvement We conduct an annual review of this statement and our anti-slavery measures to assess effectiveness, update policies and refine supplier audits. Findings from audits, investigations and training feed into our continuous improvement plan. Where we identify systemic issues, we will escalate corrective measures and, where possible, support remediation of affected workers.

In conclusion, the Bayswater carpet cleaning group remains resolute in its efforts to eliminate modern slavery from every part of its business and supply chain. This statement will be reviewed at least once every 12 months to reflect evolving risks, new controls and the outcomes of our supplier audit programme. Our objective is to ensure a fair, safe and lawful working environment across all Bayswater cleaning services and partnerships.